Privacy Policy

Last modified: May 30, 2025

Simplicity by AI ("we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (www.simplicitybyai.com, the “Website”) or use our AI-powered services—including chatbots, virtual assistants, and automated sales agents (the “Services”)—and how we collect, use, maintain, protect, and disclose that information. By accessing or using our Website or Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website or Services. This policy may change from time to time. Continued use after changes are posted will be deemed acceptance of those changes.

What is Covered by This Policy?

This policy applies to information collected:

On this Website; Through interactions with our AI tools; In email, text, or other electronic communications with Simplicity by AI; When you engage with chatbots or virtual agents we deploy on third-party platforms (e.g., customer support chats, embedded web assistants).

What Information Do We Collect?

We collect both personal and non-personal data, including:

Information You Provide to Us:

Name, company name, email, and phone number; Payment and billing information (for business clients);Communications, support queries, and demo requests; Data entered into our AI interfaces (chat or virtual agent inputs).

Automatically Collected Data:

IP address, browser type, and device information; Operating system, session duration, and referring pages; Usage logs, chatbot interactions, and error logs; Cookies and tracking technologies (see below).

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze and improve Website functionality; Personalize your experience; Track interactions with our chatbots or web agents; Remember user preferences and sessions.

You can manage cookie settings in your browser. Disabling cookies may limit certain features.

How Do We Use Your Information?

We may use your data to:

Provide, personalize, and support our AI-based Services; Respond to support inquiries and demo requests; Train and improve our chatbot and assistant models (using de-identified data where applicable);Send important notices, product updates, or promotional content (only with your consent);Monitor for misuse, abuse, or security threats; Comply with legal requirements and protect our rights.

Why Might We Share or Disclose Information?

We do not sell your personal data. We may share information:

With service providers that help us operate (e.g., hosting, analytics, AI platforms like OpenAI);With your consent or as directed by you (e.g., integrations with CRMs or third-party tools);In connection with mergers, acquisitions, or sale of assets; To comply with legal or regulatory obligations; To protect Simplicity by AI, its users, or the public (e.g., in cases of fraud or misuse).

How Is Your Data Secured?

We implement appropriate technical and organizational measures, including:

Encryption in transit and at rest; Role-based access controls; Secure APIs and logging; Regular audits and security reviews.

However, no system is 100% secure. Transmission of data is at your own risk.

Third-Party Services and Integrations

Some features of our Services may connect with third-party tools (e.g., Google APIs, CRMs, analytics). These third parties have their own privacy policies. We encourage you to review them before use.

Use of Google APIs

Simplicity by AI’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We:

Only access data explicitly authorized by the user; Do not share Google data with unauthorized parties; Allow users to revoke access at any time by contacting [email protected]  [email protected]

User Contributions and Chat Logs

Information entered into our AI agents may be used:

To improve our services and model performance; For internal research, analytics, or troubleshooting; Anonymously for training AI models.

Do not submit sensitive personal data via chat unless explicitly required and secure.

Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have rights to:

Access, correct, or delete your personal information; opt out of promotional communications; Request data portability; Limit data use for specific purposes.

To exercise any rights, email us at:  [email protected]  [email protected]

Children’s Privacy

Our Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover such data, we will delete it immediately.

Changes to This Policy

Any updates to our privacy practices will be posted on this page with a revised effective date. Material changes will also be announced via the Website or email (if applicable). We encourage users to check this page regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

🌐 Website: www.simplicitybyai.com